Return, Warranty & Refund Policy
The items we offer are of the highest quality and each unit is individually checked for quality and functionality before leaving our factory.
Returns
If, for any reason, You are not satisfied with Your purchase, You may return any unopened items for a full refund of the purchase price within 45 days of purchase. All returned items must be in original and resalable condition to receive a refund. We do not refund any shipping charges.
To receive a full refund for the purchase price:
- Send an email to AutomotiveUpgrade.com at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the reason You will be returning the item(s). You can also contact us by telephone at 1 877 293 3714
- We will issue You a RMA (Return Merchandise Authorization) number.
- Securely pack the item(s) to prevent damage during shipping.
- To ensure a fast and accurate refund, include a note or copy of the sales receipt or invoice with Your name, mailing address, the RMA number and the reason You are returning the item(s).
- Mail by U.S. Postal Service or UPS to:
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Automotive Upgrade Technologies |
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RMA #: Please fill in Your RMA number |
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1001 Christy Way |
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Fallbrook, CA 92028 |
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USA |
NOTE: Any item returned without a RMA # will not be processed.
Warranty
All our products come with a 2 year limited manufacturer warranty. We guarantee that this product is free from any manufacturing defects. If suspected defective, return to the address below with a copy of the purchase receipt. We will examine the returned unit(s) and the date codes and replace/reimburse You for the unit(s) if found faulty under the warranty. We do not cover the shipping charge to return the unit(s). We pay for the shipping of any replacement product(s).
Battery standby time is warranted for a minimum of 2 years, from the date of purchase
Warranty procedure:
- Send an email to AutomotiveUpgrade.com at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the explanation why You suspect that our product is faulty. You can also contact us by telephone at 1 877 293 3714
- We will discuss the problem with You and issue You a RMA (Return Merchandise Authorization) number.
- Securely pack the item(s) to prevent damage during shipping.
- Include a note or copy of the sales receipt or invoice with Your name, mailing address, the RMA number and the problem experienced with the item(s).
- Mail by U.S. Postal Service or UPS to:
|
Automotive Upgrade Technologies |
|
RMA #: Please fill in Your RMA number |
|
1001 Christy Way |
|
Fallbrook, CA 92028 |
|
USA |
NOTE: Any item returned without a RMA # will not be processed.
Refund Policy
Your refund will be processed upon receipt of the item and according to Your original payment method.
- Credit Card charges will be credited to the original Credit Card.
- PayPal payments will be refunded by PayPal Refund Payment.
- Checks will be refunded by mail.





